Why do I receive a incomplete order?

If you received incomplete package , pls contact our customer service for help

If you received incomplete package , pls contact our customer service for help

There are some reason for incomplete package:

1)Your order is shipped separately.As some items are temporarily out of stock ,in order not delay your shipment, we will ship ready goods firstly and ship rest items later.

 

2)Missing items are unavailable anymore: if there is any item sold out, we will send you an out of stock notice before shipping, if no replacement or no reply, we will ship available items directly and attach a paper notice with package.You can get credit / refund for missing items

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